; ;Salisbury
University BookstoreReturns and
Exchange Policy ;All
returns/exchanges require an original SU Bookstore Receipt. ;Text BooksRegardless of date purchased, New and Used textbooks may
be returned for a full refund within the first 5 academic days from the
first official day of class for Fall/Spring semesters. Winter/Summer textbooks
must be returned within 3 academic days from the first day official day
of the term.New books must be clean and unmarked for a full refund. ;
Shrink wrapped books with opened software and/or access codes inside are not
returnable if shrink is broken. ; Any books returned in less that original,
perfect condition will be refunded at the discretion of the store management.Following the return period, exchanges only will be made
for 10 academic days in the event the incorrect book was purchased.E-books are refundable within 14 days of purchase and must
not have been activated. ;Required School/Art
SuppliesRequired school and art supplies are returnable within
14 days of purchase. ;CLOTHING RETURN POLICYAll clothing must be returned with the receipt and in
the original condition within 30 days for a full refund. ;After 30 days, you may exchange for another item similar
in price, or receive a store credit.If no receipt is available at the time of exchange, the
current price will be applied.Items not in the original condition are not eligible for
return. ; ;ELECTRONICS/COMPUTER HARDWARE &; SOFTWAREReturnable at the discretion of the Computer Department
Manager. ;CUSTOMIZED &; SPECIAL ORDER PRODUCTItems that are ordered specifically for a program or are
customized for the customer are not returnable or refundable once the order is
placed by the customer. This includes nursing and respiratory pins, uniforms,
and supplies as well as customized gift ware (including but not limited to
chairs, pewter, clocks, etc.).Gull CardThere are no refunds on Gull Card Replacement Fees. ;All refunds and
exchanges are at the discretion of the SU Bookstore Management. ; ;NO CASH REFUNDS
FOR CREDIT CARD PURCHASES ;